Awesome first-person story from a sysadmin who tracked down a sendmail issue after an initial problem report that seemed to be completely off the tracks. Great example of “well, that sounds nuts, but let me try to verify the error report…” school of problem solving; linking it here because I need to think of a way to bring this up at work and I suspect some of the people I want to see it will, this way. (The associated FAQ is worth checking out as well.)

via Jay.

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